摘要：以N公司2015年度第四季度新入职员工为研究对象，探讨不同培训方式对培训效果的影响。改变原来完全侧重宽泛的知识、技能、能力和其他个性特征（KSAO）的传统的培训方式，建立基于KSAO的不同的培训方式，通过实验研究确定合适的培训方式，进而提高受训员工的满意度。传统培训方式虽然培训课程开展频率高，内容专业性、针对性强，培训中氛围好，缺勤迟到率低，员工主动参加培训的积极性高。但存在缺乏培训需求分析，采用的培训方法过于传统，缺乏有效的培训效果评估等问题。而现代培训方式在充分的培训需求分析的基础上制定完备的培训计划，培训中大多采用现代培训方法，培训结束进行有效的培训效果评估，大大提高了受训员工的满意度。49793

毕业论文关键词：培训方式；培训效果；KSAO；案例研究

N Company Training Mode Case Study of the Impact of Training Effect

  Abstract:In this paper,N company 2015 annual new recruits in the fourth quarter as the research object,Discuss the influences of different training methods on the training effect. Change the original fully focus on broad knowledge,skills,abilities,and other characteristics(KSAO)of the traditional way of training ,Based on the KSAO different training methods,Through the experimental study to determine the appropriate training methods,Trained and improve employee satisfaction.Traditional training methods while training course in high frenquency,Professional,highly targeted,Training in the atmosphere is good,late absenteeism rate is low,employees high active to participate in training the enthusiasm.But there is a lack of training needs analysis,training methods are too traditional,problems such as lack of effective training effect evaluation.The modern training methods on the basis of sufficient training needs analysis complete training plan,End of the training in the most modern training methods ,training for effective training effect evaluation,greatly improving the trained employee satisfaction.

  Keywords：Training Methods;Training Effect;KSAO;A Case Study 

目    录

摘  要 1

Abstract 1

一、培训相关理论概述 2

（一）KSAO模型 2

（二）培训相关理论 2

（三）有效培训四步骤 3

二、N公司现有培训体系概述 4

（一）N公司简介 4

（二）N公司现有培训体系的满意度调查 5

（三）N公司现有培训体系的优点 6

（四）N公司现有培训体系存在的问题 6

三、N公司基于KSAO培训体系的构建 7

（一）N公司基于KSAO的培训内容、程序和方法 7

（二）N公司基于KSAO不同培训方式的实验设计 8

四、N公司基于KSAO的培训体系的效果评估与启示 9

（一）N公司基于KSAO的培训体系的效果评估 9

（二）启示 11

参考文献 13

附录 14

致谢 15

N公司培训方式对培训效果影响的案例研究前言