ASP.NET客户信息管理系统的开发
关键词： 客户信息管理系统，客户信息，研究与开发4013
The Development of Customer Relationship Management
Abstract: The task is mainly to research and develop a customer relationship management of a banks training company. The research direction is mainly divided into three aspects: establish a unified information standard and make sure to keep the data integrity, establish a unified information portal, centralize the management of information and application service; establish a unified system of identity authentication, centralize the management of users and authority. The paper describes the current situation and development prospect of customer relationship management system, and overview of ASP.NET language and SQL Server2005 database management system, and mainly introduces the process and the function of the customer information management system, which including system framework design, database design, the login module, the user permissions setting, search function, add users and customers, change the password, delete users, the derived information etc. The system mainly faces two kinds of personnel to use: the administrator and ordinary users and gives them different permissions. Compare with ordinary user, administrator has special permission, for example add an administrator, add customer complaint information, delete user.
Keywords: customer relationship management system, customer information, research and development
目录
摘要 i
Abstract i
目录 ii
1 绪论 1
1.1 课题研究背景 1
1.2 国内外研究现状，水平 2
1.2.1 国外研究现状与水平 2
1.2.2 国内研究现状与水平 2
1.3 文献综述 3
1.4 调研情况 3
1.5 ASP.NET技术介绍 4
1.5.1 ASP.NET优点 4
1.6 MICROSOFT SQL SERVER 2005介绍 5
1.6.1 Microsoft SQL Server 2005优点 5
1.6.2 SQL Server 2005中重要的组件和功能 5
2 分析 7
2.1 需求分析 7
2.2 可行性分析 7
2.3 如何设计 8
2.4 如何保护数据安全 8
2.5 如何管理客户信息 8
3 设计 9
3.1 系统整体框架图 9
3.1.1 系统整体框架图 9
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