摘要：随着中国经济越来越好，人民生活水平越来越高，房地产事业蓬勃发展。由于客户的增加和该行业的竞争越来越激烈，房地产公司需要一个好的系统，用来管理客户信息，方便和客户交流，提高自己的竞争力。26532
房地产客户关系管理系统是用于客户关系管理，方便房地产公司员工查看客户信息，及时或者积极与客户沟通，发展业务。帮助自己企业提高竞争力。系统管理员通过系统为员工开通一个登陆号。员工通过登陆系统登陆，就可以查看客户信息、自己公司别的人员信息和其他信息，方便自己扩展业务。
房地产客户关系管理系统是选用MVC框架，建立在B/S结构上开发的。房地产客户关系管理系统使用JSP网页语言，Java语言和MySQL来开发房地产客户关系管理系统。
毕业论文关键词：房地产客户关系管理系统；客户关系管理系统；管理系统
Design and Implementation of Real Estate Customer Relationship Management System
Abstract:As China’s economy becomes better and better, people’s living standards become higher and higher too, the real estate business changes into flourish. As customers become more and more, and the current situation of competitive becomes sharp in the industry, real estate companies need a good system to manage the information of customers, make it convenient to communicate with customer. Using this System, the company can improve their competitiveness.
The real estate customer information management system is used for managing the information of customer. It is convenient for employees in real estate companies to view the customer information, communicate with clients timely or actively to improve their business and their own competitiveness. The administrator of system creates a login number. Employees can view customer information, people’s information of their company or other information to facilitate them to improve their business.
It follows the MVC framework and is bases on B/S structure to develop the real estate customer relationship management system . The real estate customer relationship management system mainly uses JSP language, Java language and MYSQL to develop the system.
Keywords: Real Estate Customer Relationship Management System; Customer Relation Management System; Relation Management System
目 录
第1章 绪论 1
1.1 课题背景及研究意义 1
1.1.1 课题背景 1
1.1.2 研究意义 1
1.2 开发工具及语言介绍 1
1.2.1 JSP技术 1
1.2.2 Servlet技术 2
1.2.3 MySQL数据库 2
1.2.4 开发工具及运行环境 2
1.3 本文研究内容及主要贡献 3
1.4 本章小结 3
第2章 需求分析 4
2.1 功能需求 4
2.1.1 房地产客户关系管理系统功能模块 4
2.1.2 房地产客户关系管理系统的子系统 4
2.1.3 系统的用例图结构 4
2.2 性能需求 5
2.2.1 硬件环境 5
2.2.2 软件环境 5
2.3 可行性分析 6
2.4 本章小结 6
第3章 系统设计 7
3.1 系统的结构划分 7
3.1.1 系统结构图 7
3.1.2 各个子系统的描述 7
3.2 系统的数据层 9
3.2.1 系统中的对象 9 jsp+mysql房地产客户关系管理系统的设计与实现 :http://www.youerw.com/jisuanji/lunwen_20751.html