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However,with the effects of PFs on salaries and recognition, motivationwill undoubtedly be imposed on employees. Therefore, PMSSadvantages will be more documented with long-term feedbackresults.6. Practical and managerial implications of PMSSPerformance measurement systems and information sys-tems receive considerable attention nowadays; thus it isexpected that PMSS, with both characteristics, will provide nu-merous and important advantages for its users. Although PMSSis still running in two construction companies, and long-termfeedback has not yet been received, it is believed, and somehowproved by short-term feedback results, that some main practi-cal and managerial implications of PMSS are:• Positive effects on working behavior of employees andmanagers.• Creation of a competitive environment among employees toperformtheirwork in the shortest time,with the lowest cost,and to the highest quality level.• Provision of a decision tool for managers to have quick andreliable access to employee performance, and tomonitor theoverall performance of their organization.• Motivation of employees for better performance as a humanresource management tool.• To encourage companies seeking ISO 9000 certification orQMS deployment to start and continue the process, andovercome implementation difficulties.• Reduction of costs through a reduction in the numberof administrative personnel, office space and equipment,archiving space, etc.• Assist organizations to make the best use of resources, suchas time, cost, manpower, machinery and materials.7. ConclusionsCompanies seeking quality management system deploy-ment, like ISO 9000 certification, face numerous discouragingdifficulties. Major difficulties are paperwork, documentation,communication and lack of motivation.
Using a web-based office automation system, called Perfor-mance Management Support System (PMSS), managers wouldbe promptly provided with accurate information about theirbusiness. PMSS reduces paperwork through appropriate IT uti-lization, decreases documentation problems by the use of adata warehouse, overcomes communication problems by usingInternet and mobile phone facilities, and, finally, assists the company in getting ISO certification as a part of its qualityman-agement system.On the other hand, PMSS encourages employees to performtheir jobs in the possible shortest time, with the lowest cost,and at the highest quality level to gain higher PFs. Obtaininghigher PFs will provide a better standing of the employee in thecompany and contribute to earning more prerequisites.PMSS only considers functional OBS and takes three indexesof time, cost and quality in performance calculations. 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