摘要电子商务环境下的网络购物早已是不可避免的时代潮流。一方面，它为消费者带来了巨大便利。但另一方面，网络侵权行为也不断曝出，且网上购物具有相对间接性，消费者遭遇问题时不能直接找商家索赔。是以，加强网络消费者权益保护力度迫在眉睫。为了保护网购消费者的合法权益，营造安全、舒心的消费环境，本文分析现阶段网购维权困境，从消费者、经营者和监管者三个方面进行消费者维权障碍分析，并提出对策和建议，以切实保护消费者的权益，促进市场经济的发展。89318

毕业论文关键词：网购维权;经营者;监管者;消费者；第三方

Abstract：Under electronic commerce environment of the network，online shopping already is a inevitable trend of The Times。 on the one hand, it has brought great convenience for consumers。 But on the other hand, network tort has been revealed, and online shopping is relatively indirect, when consumers encounter problems,they cannot be directly to find businesses for claim。 So, to strengthen the protect of online consumers' rights and interests protection is imminent。 In order to protect the rights and interests of consumers online shopping, to create a safe and comfortable consumption environment, this article analysis troubles of online shopping current situation from three aspects: consumers and business operators and regulators to analyze barriers of consumer rights protection, and puts forward some countermeasures and suggestions, to effectively protect the rights and interests of consumers, promote the development of market economy。源Y于U优I尔O论P文W网wwW.yOueRw.com 原文+QQ75201-8766

Keyword: Online shopping rights; The operator; Regulators; consumer;third party

目录

• 摘要……………………………………………………………………………………………………1

• Abstract………………………………………………………………………………………………1

• 目录……………………………………………………………………………………………………2

      绪论………………………………………………………………………………………………3

一、现阶段网购维权困境…………………………………………………………………………3

（一）商品鉴别难……………………………………………………………………………………3

（二）网络诈骗层出不穷……………………………………………………………………………4