摘要：随着经济社会发展，我国已经进入老龄化社会，据国家统计局统计显示，2016年底，全国60岁以上老人数所占总人口数的16.7%。上海作为我国经济发达城市，其老龄化现象尤为严重，截止2016年底，上海60岁以上老人所占比例为31.6%；其中80岁及以上高龄老年人口79.66万，占60岁及以上老年人口的17.4%。老年人口的高龄化带来诸多挑战，需要动员全社会力量应对。本文通过对H社区T街道老干部项目的深入探索，运用问卷法、访谈法等社会研究方法，讨论以专业的社会工作的角度、理论及方法去研究上海高龄老人社区居家养老服务模式及其在运行当中遇到的问题。本文以高龄离休老干部作为研究对象开展调查，尝试去寻找一套切实可行的、可复制可推广的居家养老服务新模式。

关键词：高龄老人；居家养老；离休老干部；服务模式

Research on the service mode of community home care for the elderly in Shanghai：Take T project of Shanghai H community service center as an example

Abstract：With the economic and social development, China has entered an aging society. According to the statistics of the National Bureau of statistics, at the end of 2016, the number of people over 60 years old in China accounted for 16.7% of the total population. As an economically developed city in China, the aging phenomenon of Shanghai is particularly serious. By the end of 2016, the proportion of the elderly over 60 years old in Shanghai was 31.6%, and the age of 80 years old and above was 796 thousand and 600, accounting for 17.4% of the elderly population aged 60 and above. The aging of the elderly brings many challenges and needs to mobilize all social forces to deal with it. This article, through the in-depth exploration of the old cadres project of the H community T street, uses the social research methods, such as questionnaire, interview and other social research methods, to discuss the service mode and the problems encountered in the operation of the elderly people's community home care service in Shanghai with the professional social work angle, theory and method. In this paper, the elderly retired veteran cadres as the research object to carry out a survey, try to find a practical, replicable and scalable new mode of home care for the elderly.

Key words: Elderly people；Home care for the aged；retired veteran cadres；Service mode

目  录

一、绪论 - 1 -

（一）研究缘起 - 1 -

（二）研究目的与意义 - 1 -

1、研究目的 - 1 -

2、研究意义 - 2 -

二、文献综述 - 2 -

（一）社区居家养老的相关研究 - 2 -

（二）离休老干部的研究 - 4 -

三、理论框架和研究方法 - 4 -

（一）理论框架 - 4 -

1、结构化理论 - 5 -

2、社会交换理论 - 5 -

（二）研究方法 - 5 -

1、资料收集方法 - 5 -

2、资料分析方法 - 5 -

四、数据分析 - 6 -

（一）样本的基本情况 - 6 -

（二）问卷数据分析 - 6 -

1、样本的基本信息 - 6 -

2、立足社区，完善便民服务模式