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摘要知识经济条件下,人力资源开发与管理在企业的战略地位日益重要,在这种发展趋势下,我国作为新兴行业之一的物业管理的人力资源开发与管理近状却不容乐观;伴随着我国市场经济的不断发展，物业管理行业日益蓬发起来，而于物业管理行业中的人力资源问题也逐渐成为当前诸多物业管理部门日益关注的问题，毋庸置疑的是，人力资源的优劣好坏是关系到物业管理部门能否取得良好发展的重要保障。随着物业管理的迅速发展,解决物业管理企业人力资源开发与管理的问题,并探索适合现代市场经济需求的人力资源开发与管理发展对策,无疑是众多的物业管理从业人员当前的热门话题;以以丽锦花园社区的物业管理为例，探寻出现阶段在我国物业管理中存在的人力资源问题，并结合实际情况分析和指出能够切合实际的可操作的解决办法，将是下文为之探究的重点。21154
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关键词：物业管理；人力资源；激励机制；措施
毕业论文外文摘要
Title The study on the human resources problems of property
management in our country --- Taking “Lijin garden”
Community as an example as
Abstract
The knowledge economy, human resources development and management increasingly important strategic position in the enterprise, in which the development trend of China, as one of the emerging industry of property management of human resources development and management in recent shape but is not optimistic; along with China's market economy continues to develop, the property management industry increasingly Punta hair up, and in the property management industry in human resources issues have gradually become the property management department of many current problems of increasing concern, no doubt that the quality of human resources is the pros and cons related to the property management department can obtain important guarantee a good development. With the rapid development of property management, property management companies to solve human resource development and management issues, and to explore the development of human resources development and management countermeasures fit the needs of a modern market economy, no doubt is one of many property management professionals currently a hot topic; to Lai Kam community garden in property management, for example, to explore human resources issues arise in our property management stage presence, combined with the actual situation analysis and be able to point out practical operational solutions to whom will be the focus of inquiry below .
Keywords ： property management ; Human resources; Incentive mechanism; measures
目 次
1引言...1
2物业管理对人力资源的要求...2
2.1 相关概念 2
2.2 人力资源对物业管理的重要性.. 2
2.3 物业管理对人力资源的要求 3
3丽锦花园小区物业管理中的人力资源问题...5
3.1 我国住宅小区物业管理的发展历程.. 5
3.2 小区物业管理中存在的主要问题 5
4 相关原因阐析... ...7
4.1 人力资源管理不到位.. ...7
4.2 人力资源的招聘标准较低. 8
4.3 内部培训机制和有效激励机制的欠缺.. ..9
5解决物业管理中的人力资源问题措施..10
5.1 人力管理资源体系的完善.. ...10
5.2 相应提高招聘门槛和工资待遇.. ...10