摘要人们在现如今快速的工作与生活节奏下，压力也在无形当中加大，因此抱怨是人们有不满时最直接的表达方法。软抱怨是本论文提出的一个新名词，张怡筠对软抱怨进行了定义。本论文基于前人对软抱怨的研究，目的是将软抱怨的特点进行分析与总结，同时将软抱怨的实现方法进行了分类、举例分析。电视连续剧《媳妇的美好时代》是一部家庭剧，主要涉及到人与人之间的沟通交流技巧，以该剧作为语料进行了数据分析。软抱怨对于和睦关系的建立有着非常积极的作用。18837
毕业论文关键词  软抱怨   委婉语   面子
毕 业 论 文 外 文 摘 要
Title An Analysis of Soft Complaints in TV series A Beautiful Daughter-in-law Era
Abstract
Under the background of such a rapid development of work and life, the pressure is becoming heavier invisibly. People tend to complain when they’re dissatisfied with others. Soft complaint is a new term to be put forward in this paper. Zhang Yijun defined soft complaint. This paper aims to make an analysis and a summary of the features of soft complaint on the basis of predecessors’s research. In addition, the realization of it was studied. TV series, A Beautiful Daughter-in-law Era, are mainly about stories of families, which involves many interpersonal communication skills. Therefore, A Beautiful Daughter-in-law Era is taken as corpus, and examples and data are analyzed. And it is very important in people’s daily life to build a friendly relationship.
Key words   Soft complaint   Euphemism   Face
Table of Contents
1.  Introduction.1
2.  Literature Review.................2
2.1  Complaint and soft complaint..............2
2.2  The studies on complaint at home and abroad3
2.3  Theories about the speech act of complaint 4
3.   Soft Complaint6
3.1  Features of soft complaint 6
3.2  Realizations of soft complaint9
4.  An Analysis of soft complaint in A Beautiful Daughter-in-law Era12
Conclusion ...14
Acknowledgments ......16
Bibliography17
1. Introduction:
Complaints are very common in people’s daily life. But there is no doubt that complaint behavior is a speech act threatening people’s face and it harms the relationship between the speaker and the hearer. Under the background of fast-paced life，people have no time to communicate with others. What’s worse, with the pressure of life and work, people are easily be unsatisfied with others and express their bad emotion directly.
This paper classified complaints into soft complaint and strict criticism. Soft complaint refers to communicating with others in a friendly way or by well-meaning words to avoid quarreling and even fighting. Strict criticism means to express dissatisfaction or anger to the listeners through tart and mean words.
Soft complaint is a relative soft way to express people’s anger. The speaker who knows the way of complaining softly can convey his/her bad mood in a softer way. What’s more, soft complaint helps the speaker creates a more sound environment to communicating with the hearer. Interlocutors prefer a harmonious situation to communicate with each other. Therefore their communication will go smoothly. Soft complaint can make conflicts land softly. The words and presenting ways of soft complaint is easier to be accepted and recognized by the hearer. The communication between the speaker and the hearer will proceed more successfully. Compared with strictly criticism, soft complaint is a good way to carry the speaker’s point whatever the speaker complains.
This paper focus on the study about the features of soft complaint and the realization of soft complaint. Soft complaint can be used more in daily life instead of strict criticism when people are complaining. The paper is mainly made up of the following parts. At the beginning, the features of soft complaint are coming, focusing on the present topic, and no threatening words. And then, the realizations of soft complaint are discussed. At last, the data will be collected from the series. And it will be analyzed. 《媳妇的美好时代》中的日常软抱怨行为分析 :http://www.youerw.com/yingyu/lunwen_40383.html