摘要本文首先对我国当前政务公开发展状况进行了回顾，比较了国内外政务公开发展现状的差距；其次以“南京网络问政网”作为个案研究，通过借鉴国内外学者的评估体系构建方法，构建了“南京网络问政网”政务公开效果评估的概念模型和评估体系。该评估体系共有三个维度分别是形式、内容和交互性，并细分为六大指标，分别是易用性、信任度、可靠性、信息的质量、信息的外观、覆盖影响力、服务成熟度，对南京网络问政网进行了简单的评估；根据上述研究，总结了政务公开尤其是网络政务公开在实际运行过程中遇到的问题，主要是从宏观规划视角、中观组织结构视角和微观操作视角进行分析，并给出了具体的对策：总体上来说要加快领导者观念的更新、加强政务公开制度建设和法治建设、引进第三方评估机构进行科学系统的评估、完善人才选拔和培训系统，不断推进大部制改革以精简部门结构，提高工作效率。但目前政府最重要的应该是将工作重心放在微观操作的改进上来，这是改善政务公开效率最直接也是能最快见效的方法。87629

毕业论文关键词  政务公开 政府信息网络 效果评估 政府公信力

毕 业 论 文 外 文 摘 要

Title    Open government performance review and Countermeasures As "Nanjing network governance network"                     

Abstract Firstly, China's current government affairs for development were reviewed and compared the gap between domestic and foreign government; secondly ，"Nanjing network governance network" (NJBBS)as a case study, construction methods by scholars from home and abroad evaluation system, construct a concept model and evaluation system to finish the government effectiveness assessment。 The evaluation system has three dimensions which are form, content and interactivity, and subpided into six indicators, namely, ease of use, quality, appearance information, trust, reliability, information, influence coverage, service maturity degree。 NJBBS is a simple network assessment; according to the study, we summed up the administrative affairs, especially in government affairs network problems encountered during actual operation, the main structure and from the perspective of macro-planning perspective, the concept of organization microscopic perspective to analyze the operation, and the concrete measures: the introduction of third-party evaluation agency scientific system, improve the selection and training of personnel system, and constantly promote most of the reform in order to streamline departmental structure, improve work efficiency。 But the most important thing for the government should be to focus on improving the microscopic operation, and it is the most direct and effective way to improve the efficiency of government affairs 。源-于,优+尔^论=文.网wwW.yOueRw.com 原文+QQ752.018766

Keywords  Government affairs  Government Information Network  Effect evaluation Government's credibility

目   次

1  引言  1

1。1  选题意义及相关背景介绍  1

1。2  政务公开及其相关定义  2

1。3  评估实践研究  3

2  南京市政务公开现状调查  4

2。1  南京政务公开受众分析  4

2。2  南京市政务公开阶段性成果   5

2。3  南京市政务公开效果评估现状   6

3  “南京网络问政网”个案分析  8

3。1  “南京网络问政网”的基本情况   8

3。2 “南京网络问政网”政务公开效果评估体系构建   8